The Balanced Scorecard is a strategic planning and management system that is used extensively in business and industry, government, and non-profit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. It was originated by Drs. Robert Kaplan (Harvard […]

The “Peter Principle”, named after the book of the same name by Dr. Laurence J. Peter, starts with the premise that “we are all promoted one step beyond our competency”. The society we live in creates lots of expectations and one of them is if you are very good at your job, then you should […]

When you gather a team together to tackle a project, it’s usually tempting to bring together people you have an affinity with or who are similar to yourself. And that makes sense. Harmony within a group of people is much easier to maintain when you have people who share common interests However, when you’re providing […]

An organisation’s strategic outcomes are realised through its people’s effort. Training enhances the core competencies of the people which will ensure the best results possible. Sales training is an obvious example as you want these people to sell more which brings in more revenue for the organisation. However with additional sales comes extra work for […]

Why is team work so important to our survival and prosperity? No one person is perfect, as we are mixture of strengths which enable us to succeed and weaknesses which can set us up for failure. To protect ourselves from the risk of failure we need to work with other people in a teaming environment. […]